Shipping policy
TRND Shipping Policy
Processing & Delivery Times
- Order Processing Time: Orders are typically processed within 1-2 business days (Monday-Friday, excluding holidays).
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Estimated Delivery Times:
- UK: 3-5 business days
- Europe: 5-10 business days
- Rest of the World: 7-14 business days
Once your order has been dispatched, you will receive a tracking number via email.
Shipping Rates & Methods
Shipping costs are calculated at checkout based on your location and order size. We offer:
- Standard Shipping – Affordable, reliable delivery
- Express Shipping – Faster delivery for urgent orders (additional charges apply)
International Shipping
We ship worldwide. However, international customers are responsible for:
- Customs duties & taxes, which vary by country
- Any import restrictions or regulations in their region
We recommend checking with your local customs office before placing an order.
Order Tracking
Once your order is shipped, you will receive a tracking link via email to monitor your delivery status.
Undeliverable Packages
If an order is returned due to an incorrect address, failed delivery attempts, or unclaimed packages, customers are responsible for re-shipping costs.
Lost or Delayed Shipments
If your order is delayed or missing, please contact us at support@thetrnd.co.uk for assistance.
Changes & Cancellations
- Orders can only be canceled or modified within 24 hours of placing the order.
- Once an order has been dispatched, changes cannot be made.
Contact Us
For any shipping-related inquiries, reach out to us at:
📧 Email: support@thetrnd.co.uk
📍 Address: TRND, 37 Orchard Street, Leicester, UK, LE1 3UG